How it Works
Three Steps to Perfect Service: Scan, Request, Enjoy
Empowering guests with instant access to hotel services at the scan of a QR code.
Real-time notifications
Service delivery status
Get statistics in daily reports
Rumuno enables instant fulfillment of guest requests. Through its real-time alert system, it sends quick notifications to your staff, addressing guests' needs before they become complaints. This ensures optimal customer satisfaction while also providing you with comprehensive reporting services.
Benefits
Easy setup
Rumuno provides a web-based, user-friendly platform that enables instant fulfillment of guest requests. All your guests need to do is scan the QR code in their rooms. The platform ensures that all requests are tracked instantly and directed to the right personnel, thereby supporting performance analysis and continuous improvement processes. You can choose Rumuno to deliver a modern and effective service experience. Your virtual front desk is at your fingertips.
Tracking Staff Tasks & Comprehensive Reporting
Rumuno provides you with the ability to track and manage your staff's tasks. With this feature, you can monitor which tasks have been completed, evaluate your staff's performance, and make your operations more efficient.
Rumuno offers you comprehensive reporting services. Through the detailed reports provided by Rumuno, you can analyze your hotel's performance across various metrics, identify your strengths, and define improvement opportunities. This supports your business's decision-making processes, allowing you to take more strategic steps.
Enhancing Guest Satisfaction &
Digital Reputation
Rumuno instantly enhances guest satisfaction by promptly addressing their needs, maximizes efficiency by tracking staff tasks, and continuously improves your business's performance through comprehensive reporting services.
With its user-friendly interface and multilingual support, Rumuno encourages guests to leave 5-star reviews on Google, thereby contributing to the increase of your business's digital reputation.
Our Features
Functionalities You Will Love
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Personnel Communication Skills Monitoring
2
Time Management
Internal Communication and Teamwork
3
Stress and Crisis Management
4
Performance Evaluation
5
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Motivation Management
Supports Innovation and Growth
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Multi-language Support
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Rumuno is a digital hospitality assistant that can cater to the needs of guests in their own native language and has an easy-to-use interface. This functionality also facilitates communication between staff and guests.
Our Clients
Why companies like Rumuno?
"Thanks to the Rumuno team for presenting both growth and change together."
Owing to the real-time alert system provided by Rumuno, we can immediately meet guest requests and respond to their needs quickly.Sending rapid notifications to our staff has significantly increased our operational efficiency. The comprehensive reporting services offered by the program allow our management team to thoroughly analyze guest satisfaction and operational processes. Through these reports, we can more clearly see which areas of our hotel need improvement. The continuous technical support from the company during our digitalization process was also crucial for us. Thanks to the Rumuno team for presenting both growth and change together.
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Aziz Alkılıç
Operation Directorat at Crown Plaza Oryapark
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